Yardia Lawrence

Yardia Lawrence, BS, is a senior executive management professional with extensive knowledge of more than twenty years experience in operations management, project management, quality management, and personnel management. Her areas of responsibility include contract negotiation, scheduling, recruitment, retention, start-up contracts, contract turn-arounds and acquisitions; human resource management in the staffing industry environment; strategic planning and implementation; and payroll supervision. She has successfully directed operations and financial management of fifty-two hospital contracts. Areas of expertise include monitoring and advising on the performance of the quality management system and producing data and reporting on performance, measuring against set indicators. She liaises with other managers and staff to ensure that the QA system is functioning properly; advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality; promotes and assesses quality achievement and performance improvement; sets QA compliance objectives and ensures that targets are achieved; maintains awareness of the business context and company profitability, including budgetary control issues; and establishes quality requirements requirements/specifications for the company in alignment with customer requirements. She ensures compliance with national standards and legislation; establishes clearly defined quality methods for staff to apply; defines quality procedures in conjunction with operating staff; sets up and maintains controls and documentation procedures; identifies relevant quality-related training needs and coordinates the delivery of training; collates and analyzes performance data and charts against defined parameters; ensures tests and procedures are properly understood, carried out and evaluated and that all modifications are investigated if necessary, bringing together different disciplines and driving the planning, formulation and implementation of comprehensive quality procedures.