BUSINESS PRINCIPLES
“Creating, Measuring and Sustaining Valuable Solutions”
Our reputation is based on our expert knowledge in delivering a broad range of quality services. We distinguish ourselves from other small businesses by providing you with broad knowledge and depth of experience coupled with a high degree of personal attention, flexibility and commitment that only a small company can offer. We feel this is critical for successfully achieving our clients’ business objectives.
We have been privileged to work with some of the most innovative and most demanding clients in the fields of consulting, education, financial services, media, recreational services, state and federal government, non-profit and technology.
DIVERSITY AND INCLUSION
At Motir Services, Inc., we strive for excellence. We believe excellence is largely achieved through the collaboration of diverse thinkers. MOTIR has a strong diverse leadership team that engages, hires, promotes, trains, and compensates employees without bias of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
This variety allows us to have a competitive edge as we integrate the uniqueness of every employee to create a powerfully inclusive environment. It also enables Motir to provide our clients with creative ideas and solutions and enhances our ability to support clients of different cultures in an informed and nuanced manner. We believe Diversity and Inclusion enhances our performance, benefits our customers, and strengthens the lives of our employees. Our commitment to diversity is unconditional!
Reliable, Focused and Committed.
Business Continuity
MOTIR’s policy is to respond to significant business disruptions by safe-guarding employees’ lives and the firm’s property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s data, and ensuring that our customers can continue to transact business.
Examples of potential scenarios that might cause some changes to our regular business operations are most often weather-related. However, a power outage due to the power company being unable to supply electricity at our primary facility for almost any reason should not disrupt our service to our customers. Our primary facility has multiple layers of power supply, including battery and diesel generator power supplies. In the event our primary facility became unavailable for any reason, we would transition to a separate back-up location.
We maintain a primary center and a back-up facility in separate locations for our data center and our customer service operations, and, in an emergency, can conduct relevant operations from either facility although, depending on the circumstances, on a reduced scale (in some cases, a much-reduced scale) in each case at the back-up facility. External threats or damage to our primary facility would cause us to transition immediately to our back-up facility with some, but in many cases minimal, disruption to services.
No contingency plan can eliminate all risk of service interruption. Nevertheless, we assess and update our plans to mitigate risks to the extent reasonable. In creating our Business Continuity Plan, certain assumptions have been made such as alternative facilities being accessible, sufficient personnel being available, and external organizations including government agencies being operational. If these assumptions are not valid under particular circumstances, we will evaluate possibilities for minimizing the disruption to services as feasible at that time, and will promptly provide customers with information about how to access our services.